

Instructions for initiating a remote connection with TeamViewer.Instructions for TeamViewer integration setup.This article includes the following sections:

Connect to an unlimited number of customers, with up to three remote sessions available at any one time. Provide instant remote support for your customers by securely connecting to their computers, accessing files and applications, and troubleshooting problems anywhere, anytime. See installed apps and running processes, push and pull settings, and view important device metrics.Įach TeamViewer subscription has a breakdown of its additional features, so it's easy to determine which licence type you will require.With our easy-to-use TeamViewer integration, remotely connect to your customers' computers with one click. You can optionally add support for mobile devices to connect to Android and Windows 10 Mobile with real-time remote control and unattended access, and connect to iOS devices with real-time screen sharing. Incoming connections are logged for devices, but the devices would need to be assigned to the Administrator account and the policy “Report Connections to this Device” would need to be applied to all devices that connection reports are needed for. *(Applicable for Premium or Corporate license) Outgoing connections are logged for users only if this function is enabled in the TeamViewer account of the user (enabled by default) and if they are logged into their TeamViewer account when making connections. Do you need user and device connection reporting?īoth incoming and outgoing connections can be logged within your TeamViewer console. The assignment does not have to be confirmed manually at the client device.ģ. You can customise a TeamViewer Host module in such a way, that the Host module is added automatically to a TeamViewer account when installed. You can mass deploy the TeamViewer host with an MSI package. Following that you need to work out how many of these will need to have an active connection at the same time (concurrent users).Ģ.

The main difference between the subscriptions is based on how many users will need access to the TeamViewer licence, so you need to determine how many people will be initiating an outgoing connection. Some things to consider when deciding on the correct TeamViewer subscription: TeamViewer aims to empower its users to more flexibly determine the level of coverage they need in order to accomplish their own goals quickly and with the lowest total cost of ownership in the market. TeamViewer subscriptions are very transparent and it's easy to determine which subscription is best suited to your organisation.
